Hmm... I pulled my cash from GM a few days ago. Now I get this email from these:
Important Client Message
GO Complimentary
Over the last 7 years GO continues to be dedied to providing you with superior support and we are pleased to continue to do so from our new head office in Melbourne. GO has returned!
We appreciate your devotion to GO and, as a favorite client, we wish to inform you that we are rolling out program upgrades over the coming weeks; there will be very exciting days ahead for you as a client of GO Markets. Any recent GO server issues you might have experienced are a result of these upgrades to the machine and we apologise for any inconvenience this might have caused.
In order to demone how much we value you as a client of GO, we are prepared to offer:
10% bonus on all deposits over $1,000 made before 5th May 2013. *
All residue in May are liberated! No bank fees and no credit card fees.
GO Service
GO Markets is extremely much still here for our clientele and we continue to pride ourselves with first class customer support and of course really competitive spreads.
GO stays an independent full service broker
GO is a market leader award winning firm
GO Was voted favourite broker in Australasia
GO is proud of its own brand and only markets itself as GO Markets
Please keep an eye out for additional exciting upgrades from us.
Gt;gt; Open a Live Account
gt;gt; Open a Free 30-day Demo Account
GO Privacy
Recently a small percentage of You Might have received unsolicited contact by one of our competitors. We wish to ensure you that we are conscious of this and are taking actions that is immediate. We ask that you contact us if this has occurred.
GO Markets will not endanger client personal information and we value your privacy. By no means has GO approved such unsolicited contact, nor has GO made your personal information readily available to other third party brokers. GO will take appropriate steps to secure its customers both now and in the future.
Yeah, I got that email too.
There they're telling me that I can find a bonus once I deposit, whilst half of my bloody balance remains missing!!!
Now that's only taking the piss...
I will give them a call Friday and talk to their customer relations manager and let them know they're failing at their job.
My cash will also be coming out when they correct my balance.
I remember when I first signed up I was a bit green and believed that STP was meaning the same thing as ECN I now know better.
I can remember discussion on several forums once they started saying that they weren't an MM broker that's what attracted me up.
With my recent account balance issue I moved back and re-read all of their account documents and found the following that clearly reveals they're an MM broker.
Account Terms Conditions
9. CLIENT ACKNOWLEDGEMENTS
g) The Client was made specifically
aware that in some markets, GO
Markets may act as a market maker and
when so acting under ordinary market
circumstances quote the Client bid and
ask prices. GO Markets will only disclose
that it is acting as a market maker in
response to a written request by the
Client to create such disclosure. The
Client accepts that in these markets, GO
Markets may hold positions that are
contrary to the position of Clients
resulting in possible conflicts of
curiosity;
h) Subject to applicable legal/regulatory
requirements, the Client consents at which
GO Markets either intentionally or
unknowingly takes the other hand to
the Client in relation to any of the
financial product transactions;
I) Subject to applicable legal/regulatory
requirements, the customer agrees and
admits that GO Markets#8217;
directors, employees and partners may
and can deal in their own account;
I've got an FXOpen account I will move on to and I am thinking I will also give AxiTrader Pro a try, unless anyone can suggest a better ASIC controlled ECN option...?