FXDD and False Stoploss -
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thread: FXDD and False Stoploss

  1. #11
    Junior Member saikus's Avatar
    7
    Dude it's only the spread. Your EUR/GBP place had a SL of all 8830. As many others have been describing, if you're brief, the stop loss is executed in the ASK, not the BID which is what is displayed on the chart. The chart price (which is the BID), got to 8826. The EG disperse at FXDD is 5 pips (right now at least), therefore the ASK actually went beyond the stop to 8831.

    You cover the disperse every time you execute an order, not simply on entry. There is no scam here...
    ok but I want some one who can explain why does the technical support didn't state that and say thats due to FAST MARKET MOVEMENT

    as I know they assumed to be high trained people and they assumed to answer the Ideal response and the Ideal explaination

  2. #12
    Junior Member Merjttipk's Avatar
    26
    ok but I need some one who will explain why does the technical support didn't state that and say thats because of FAST MARKET MOVEMENT

    as I know they supposed to be large trained individuals and they supposed to reply the ideal answer and the ideal explaination
    supposition
    1. - a message expressing an opinion based on incomplete evidence

    2. - a hypothesis that is taken for granted

    Today you've got some further evidence to evaluate if this kind of hypothesis is true or not... and its opposite is most probably the reason:

    They aren't so they DON'T.

  3. #13
    ok but I want some one who will clarify why does the technical assistance did not say that and say thats due to FAST MARKET MOVEMENT

    like I understand they supposed to be large trained people and they supposed to answer the ideal answer and the ideal explaination
    If I could.... I believe that the support guy thought your complaint was that the halt wasn't executed EXACTLY in 30. There is slippage on the halt in a fast market.

    However, yes, you have to count the disperse in your circumstance.

  4. #14
    Junior Member saikus's Avatar
    7
    supposition
    1. - a message expressing an opinion based on faulty evidence

    2. - a hypothesis that is taken for granted

    Today you've got some further evidence to evaluate if such an hypothesis is accurate or not... and its opposite is most likely the reason:

    They aren't so they DON'T.
    I understand exactly what u r talking about I am NLP Practitioner and researched Hypnosis Priciples

  5. #15
    Junior Member saikus's Avatar
    7
    If I Could.... I believe the support guy believed your criticism was that the halt was not implemented EXACTLY at 30. Sometimes there's slippage on the halt at a fast market.

    However, yes, you have to count the disperse on your circumstance.
    Might Be yes may be no

    but thank u I will count it next time

    thanks a lot

  6. #16
    ok but I want some one who can explain why does the technical assistance did not say that and say thats due to FAST MARKET MOVEMENT

    like I understand they assumed to become high trained people and they assumed to reply the ideal response and the ideal explaination
    We'd like to believe tech support and customer support is staffed with highly trained, capable professionals who care about what they do, however I think we understand better.

    I could give a bunch of examples of times I have contacted some organization's tech support and the person was utterly clueless and rude to boot. Not saying this FXDD rep was that way, but I think you are giving these reps a lot of credit for those who think that they are highly trained people. It is possible it was only some temp making $8.00/hr who won't even be there next week...

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