gft service
1 2

thread: gft service

  1. #1

    gft service

    Hello I was wondering how many individuals here use gft and also the platform dealbook 360 there customer service appears very great and I like the truth that my money is currently in australia. Only wondering exactly what trading is like together?

    regards damien

  2. #2
    Oh ok yeah I know soon as I start live chat my phone is ringing and every 5 minutes they ask to sign me up I thought that was dodgy and it got worse when I said I hadnt been trading long.

    I have found another broker axis.odl anyone tried these mt4 platform with commodities indices and a few stocks on it as well?

    regards damien

  3. #3
    Senior Member Arrtta's Avatar
    106
    Hey mate

    I've used gft for many years now and have no problems with them for funding I funded through a regional Aussie bank. I did get burnt with refco and lost cash with there collapse so I would not hesitate to recommend them and the Australian government will guard your funds in this case with a local deposit.

    They may be bothersome but remember they are salesman, attempting to earn a living. It certainly slows down after a time and constantly say you have some trading experience.

    Hope that this helps

    Darren

  4. #4
    My expertise from GFT programming and trading since Christmas 2009: (1) The GFT platform disconnects (2) crashes (3) must be running at all times throughout trading: DO NOT leave a robot unattended EVER (4) egy arrows disappear (5) crash programmers ask you to send a report (6) the data-feed and functionality report is usually limited to 20 trades or less (7) The ChartStudio help manual is simplistic and Common Technical Language (CTL) is fruing to appliion (8) I discovered they charge you an inactivity fee (9) Heiken i (report functionality ) is very different from fact OHLC bar fills (10) trades execute and close okay, but you have to close or cancel all separate working orders: stops, goals, etc.. MY GFT BROKER RATING: F

  5. #5
    Junior Member Elviraaaa123's Avatar
    15
    My experience from GFT trading and programming since Christmas 2009: (1) The GFT platform disconnects (two ) crashes (3) must be operating at all times during trading: DO NOT leave a robot unattended EVER (4) egy arrows evaporate (5) crash developers ask you to send a report (6) the data-feed and performance report is usually limited to 20 trades or less (7) The ChartStudio help manual is simplistic and Common Technical Language (CTL) is...
    re: (1) and (2) was that live or demo? I had problems on demo with that kind of thing but no problems trading live.
    Re: (3), (4), (5) only throw the robots off and learn to trade correctly.
    Re: (6) 20 open trades at precisely the exact same moment? That's pretty extreme considering that you will just have 1 position open per pair at a given time on GFT.
    Re: (7) I agree, CTL is a bit clunky compared to MQL but that I dont use indiors anyhow.
    Re: (8) Yes, they charge an inactivity fee for those who dont conduct at least 1 live trade every 60 days I believe.
    Re: (9) Of course HA candles will differ to OHLC... do you really understand that HA candles are a lagging indior rather than a real reflection of the current market price?
    Re: (10) in case you utilized OCO or parent and contingency afterward when you cancel one order it should get rid of another.

    I have used GFT for a while and have had no problems on a live account. The DealBook360 platform is great.... very customisable. Orders are filled at the order price, no spread blow workouts.

  6. #6
    re: (1) and (2) was that live or demo? ...
    yeah GFT is fantastic but pay attention to broker the way they cope with!!!

  7. #7
    I just posted on another thread about GFT.
    I've been using them for 2 years, works nicely for me. Quick, reliable executions, low spreads, quick to wire money, etc..

    I've actually never had a disconnection, though I trade from host farm. I guess that lots of broker disconnections aren't the broker's fault...

  8. #8
    Junior Member anabexxod's Avatar
    14
    I posted on another thread about GFT.
    I've been using them for 2 decades, works nicely for me. Quick, reliable executions, low spreads, quick to wire money, etc..

    I've never had a disconnection, though I exchange from host farm. I guess that lots of broker disconnections are not the broker's fault...
    I'm not fond of those. I now use FxPro(Cyprus) and Dukascopy(Switzerland).

    I don't enjoy the fact that GFT are a marketmaker rather than and ECN provider. This means that they understand where your stop losses are put and despite whatever anyone tells you, this isn't geared in the user's favour.

    Deal book is nice and strong software however that too depends entirely on the way you exchange. If you use EAs or habit indiors a lot then perhaps consider somebody offering MT4 since this is the most frequent platform.

    Additionally, I chose Dukascopy as my main broker because they're (A) protected, (B) have amazing liquidity and tight spreads throughout volatility - that I have NEVER had a requote unlike with GFT, InterbankFX and FXCM where I obtained them routinely and (C) they have the best mobile/iphone trading platform therefore that I still have market access, live Dow Jones newsfeed and charting together with indiors available when I'm on the move to track trade advancement.

    FxPro additionally requote at times but have not been as bad as FXCM and GFT.

    My expertise with GFT sales and aftersales support is that they are very keen to take your money and not as keen to help when you have issues or would like to withdraw cash. Dukascopy on the other hand have a solid book of institutional business already so they do not need retail investors as much and therefore will not hassle the life from you. Their down fall though is their limited variety of tradable instruments which is the reason I've found a balance with FxPro that are a little pricier on spreads but have 100's of instruments.

    This is just my opinion though and I wish you luck with whomever you chose

    Probably my only really STRONG advice is divide your money between 2 broker accounts. Regardless of what anyone says broker's servers can return, this has happened to me with InterbankFx in the countries and it is fairly annoying if you have places and no capability to close them at a quick change of market management. It's also horribly dangerous if you have a place open that doesn't have a stop loss in place once it goes .

    I had this happen to me and needed to call into InterbankFx in the states to close an open trade as I had no other broker account available that I could hedge this with. Of course as it was down, everybody called them and that I spent 20 mins on hold before I could close my position out. Not an enjoyable experience partner

    Additionally being across two means that you are not held hostage by inferior service by a single while they're ever so slowly returning your funds

  9. #9
    4xAddict,

    You wrote:

    That I Haven't Had a requote unlike with GFT...

    FxPro Too requote at times...

    Odd! What's it?

    I maintain the opinion being an FX broker is a business: they've spreads, fast fills through news is hopeless, etc..

    Maintaining accounts with two or more brokers is a good concept, but is a bit impractical for mepersonally, and a little too much paranoia.

    I believe there exist fair brokers. But regardless of which one you choose(non-3rd world-scam broker that is), the key element is putting great trades.

    Your broker is truly immaterial in the long term. Software features, customer support is another mention...
    GFT may well be crap for some people.

  10. #10
    Well im seriously thinking of going live with gft I need a new broker and they seem exactly the friendliest and the most trying to help me atm. Yeah I looked at axis but until I hear more about them im staying apparent. Its either gft or igmarkets or fxcm in my listing atm and gft are searching the ideal. And my statement above about there dodgy customer support ringing soon as you finish talking I guess that the dudes must earn a living I cant blame them for needing to sign traders up its there job. So ignore that post lol

    regards damien

  •