FXCM active trader web price lag and slippage -
1 2 3 4 5 ...

thread: FXCM active trader web price lag and slippage

  1. #21
    FX13,

    I took a closer look in AT after having noticed your criticism and noticed the exact same issue. I am going to look into it a few more when the markets open on Sunday and compare nearer to my other brokers.

    I conduct my trading on 2 dedied 100mb lines using a 50mb backup on 3 Z600 workstations with dual Xeon's in 2.27Ghz each and 16GB of RAM. I use only one Z600 as a dedied order terminal using just AT running when I use FXCM as broker. There's not any way that my CPU is overloaded just running AT on it on its 100Mb line
    Well, from the sound of it there is lots of headroom on your hardware.

    This will be interesting!
    Shall by interested on your findings.

  2. #22
    Member
    38
    IS the internet platform today as reliable as the Trade Station two one?
    Should you hope FXCM PR yes. But the top is only ATG under Trade Station 2 don't forget they've 2 price packs the best spread again is not the default price feed offered but the only'HIDDEN' offered only to clients whining over over ATG WEB.

    13

  3. #23
    Junior Member gery115's Avatar
    21
    IS the web platform now as reliable as the Trade Station 2 you?

  4. #24
    [quote=fx13[/quote]
    thank you for posting this
    I was Considering opening a live acount Together but after this I changed my mind

  5. #25
    Member
    38
    Ran a similar test....
    Hi,

    Notice attached a screenshot from ATC broker website a well known IB agent for FXCM. Watch the need:

    Component Minimum Requirement
    Operating System (OS) Windows XP Professional SP 1 or higher, Windows Vista SP 1 or higher
    Software .NET Framework 2.0
    Memory 256 MB
    Hard Disk Space 60 MB
    Internet Connection High-bandwidth Online link
    BUT Active trader web is a buggy platform and FXCM saying it's a minor problem.

    Ps: Notice that ATC is supplying better bargain on ATG with lower comission of 0.4 pips same price feed!

    Hope it will help
    13

  6. #26
    Ran a similar test. I left ATG running and open for 12 hours, server is an A64 3000, 2GB RAM, XP SP3, Firefox 3.6.8. Granted it's an older CPU, however, the system flies for web trading. OS is totally updated tweaked for speed efficiency.

    Quotes this morning were an hour off live (alas, I forgot to screenshot it, but repeating the test should be somewhat easy to perform ).
    Hi KGB,

    I have more info I will share on what is happening. ATG traders were notified of the next:

    In researching connections and performance of consumers, we have discovered several factors which can significantly increase the likelihood of #8220;lagging prices. #8221; These variables are:

    1. Flash 10.1- Flash 10.1 recently pushed through an update which affects the operation of a #8217;s appliions. This has had a negative impact on for several traders. In contrast users of flash 10.0 have not experienced this issue. While we work to update FXCM Active Trader to adapt the newly published Flash 10.1 update, you can even remove the issue in the meantime by eliminating Flash 10.1 and downloading Flash 10.0 instead. You can do that by following the directions at the end of this email. Please review the information found on this website (http://kb2.adobe.com/cps/142/tn_14266.html) in addition to within the Flash #8220;read me#8221; document to ascertain the version of Flash that's most acceptable for your requirements.

    2. A number of Progr/Charts #8211; Running multiple appliions and/or charts for protracted periods of time can raise the CPU of one#8217;s pc. While enhancements in our charting algorithms have improved functionality for many, factors like the amount of software used at any moment, use of software, and computer specifiions may lead to poor performance. To help cope with this issue please see item 3.

    3. Computer Specifiions #8211; Wireless connections, older PC#8217;s or laptops used, low functionality, and very low memory have been common themes with a few client#8217;s who have experienced lagging prices. Therefore our recommended specifiions to trade using FXCM#8217;s Active Trader platform are:

    http://img838.imageshack.us/img838/4...quirements.png
    Adobe system requirements: http://www.adobe.com/products/flashplayer/systemreqs/


    If you have any questions regarding this email, or want to talk to an ATG representative, please don't hesitate to dial 808-234-8789 (702970). Alternatively, you may email us by calling.





    Uninstall Flash Player 10.1

    Before installing another Flash Player we recommend uninstalling the currently installed Flash Player and restarting the machine.

    If you previously installed a version of Flash Player for Internet Explorer, then you may be prevented from installing a previous variant.

    You can uninstall the participant only by using the Adobe Flash Player uninstaller. Follow these steps to download and run the proper uninstaller to your own system:

    1. Download the Adobe Flash Player uninstaller:

    #8226;Windows: uninstall_flash_player.exe (226 KB) (updated 06/10/2010)

    #8226;Mac OS X, version 10.4 and above: uninstall_flash_player_osx. Dmg (238 KB) (updated 06/10/10)

    #8226;Mac OS X, version 10.3 and under: uninstall_flash_player_osx_10.2. Dmg (1.3 MB) (upgraded 05/27/08)

    #8226;Mac OS 8.x, 9. X: uninstall_flash_player.hqx (33 KB)

    2. Conserve the uninstaller document, picking a loion at which you can find it - your Windows Desktop, for instance. Macintosh users may need to start or unstuff the. hqx file.

    3. Quit ALL progr. Assess the Windows system tray to be certain no progr are still running. If any progr are using Flash Player, the uninstall will complete but some files may not be deleted. These progr can include web browsers like Internet Explore, instant messaging clients like AOL Instant Messenger, standalone SWFs, and projectors. If you erroneously leave any app open, close all progr, and run the uninstaller again.

    4. Run the uninstaller. This may eliminate Adobe Flash Player from the system.

    Note: Internet Explorer users may have to restart their computers to eliminate all Flash Player files. If you use Internet Explorer, then Choose the Show Details button in the Flash Player uninstaller. If you see any log lines which begin with Delete on Reboot..., you must restart your computer to complete the uninstall process.


    Installing Flash Player 10.0.45.2

    1. Download the following zip file:
    http://fpdownload.macromedia.com/get...10_archive.zip

    2. Click the fp10_archive folder

    3. Click the 10r45_2 folder

    4. For Windows 9x/ME/NT/2000/XP double click :

    flashplayer10r45_2_winax.exe

    For Mac OS X double click :

    flashplayer10r45_2_ub_mac. dmg
    5. Setup Complete



    Switch Off Auto Installation of Updates

    1. Open Adobe Acrobat Reader

    2. Proceed to Edit gt; Preferences

    3. Select Updater in the left panel

    4. Select either #8220;Do not download or install updates automatically#8221; or #8220;Automatically download updates, but Allow Me to choose when to install them#8221;

  7. #27
    The plugin-container is a firefox process (since 3.6.4) where the browser isolates all plugins (so that when a plugin crashes it doesnt take the whole browser program with it). You can test this again with Internet explorer and a previous Firefox version and see whether its really related to the plugin-container.
    Ah interesting, I thought I had seen that process before, well egg on my head for impliing FXCM here. I will edit the post.

  8. #28
    Senior Member rubesnsbelmokte's Avatar
    164
    The plugin-container is a firefox process (since 3.6.4) where the browser isolates all plugins (so that when a plugin crashes it doesnt take the entire browser app with it). You can test this again using Internet explorer and a previous Firefox version and see if its really regarding the plugin-container.

  9. #29
    Ran a test that was similar. I left ATG running and open for 12 hours, machine is an A64 3000, 2GB RAM, XP SP3, Firefox 3.6.8. Granted it is an older CPU, but the machine flies for internet trading. OS is fully tweaked for speed efficacy.

    Quotes this morning were an hour live (alas, I forgot to screenshot it, but repeating the test ought to be somewhat simple to do).

    I believe I've discovered the matter. When ATG launches, Firefox launches a separate procedure called plugin-container.exe. From the very get-go, this method consumes 20-40percent of available CPU cycles. As the procedure proceeds to operate, CPU cycle requirement can raise even greater (I saw upwards of 80% by the 12-hour jog ).

    This matter is probably Flash-related, see Jason Roger's post below.

  10. #30
    Hi,

    Just an upgrade got this email from FXCM yesterday ( test attached picture also ):



    ( Notice I eliminated private email/ advice in quote email).

    I stated before I had a small account there. I would not qualify for busy trader condition. FXCM in fact invited me to check ATG. I included a few funds there to make it working. So I was not filling balance requirement neither quantity. It was not a problem until I raised last difficulties.

    I also obtained yesterday a call from FXCM product director that he was very upset that I am...
    Thank you for the advice, after this, I have lost the little faith I remain in them, I have an account with no founds, I presumed in refund it but after read this I favor close it. Thank you , we want traders like you for denunciate bad practices of the jungle of scammers that is Forex.

  •