Hello,

I had this problem last time contacted FXCM support about their busy trader plateform whining there is a slippage when prices moves faster.

Their immediate response wasn't any difficulty in plateform however we could audit your trade. So we run an audit suspect what they discovered the slippage I detected into the pip. That was really strange! How it can be known by them! I detected it as I was used to get many price feeds on many montiros got FXopen to get Dukas price feed on MT4 for my most important charts. I detected on moves that were quick that there was a big price lag. I delivered them thru email the price lag guess what I got a lesson about how FX isn't centralised that each think is fine at FXCM great plateform. This will be their disperse plateform.



I was getting really mad request account to be shut so they provided (called on telephone so they could explain me!) That I can be moved by them under trade station 2 that will resolve the issue. I declined as that sounded strange, I don't get it the price feed has been screwed. Got a second call 2 days after the guy on the phone finally saied as was becoming crazy they'd a BUG that their engineer are attempting to mend about the plateform. Strange such bug that twist customers they don't even attempt to be proactive they all did is denying it until you compel them to acknowledge something is wired there.

I have moved to Tradestation two with RAW feed (they saied SAME PRICE Feed see today Jason saying it's might be the same!) See now FXCM price feed VS FXCM own price feed lower display is busy trader Web variant in Google chrome windows, while greater it's the new setup under tradestation with RAW price feed and see the great price lag/ slipppage. Also in the event that you attempt to match that lag you be screwed as execution is created on the actual time price feed!






More screenshots in my website:
http://www.forex13.com/2010/07/fxcm-...episode-3.html

http://www.forex13.com/2010/07/fxcm-...d-lagging.html

These two account are LIVE accounts on Active trader.

Any one faced this before I already knew at least two traders got same issue. One got moved into TS2.

Update 1: I discovered that while conducting busy trader in my primary channel nothing else there. I had price feed on other stations monitors. But to find a good snapshot I needed to run both on same PC. Notice FXCM statement they wisdom issue but I think they knew it since a long time. Also notice I didn't run any charts on past screen shots. Got a broadband DSL internet connection. Will make a follow UP.

Update 2: Notice the plateform we are speaking about is the RAW price feed from FXCM that is the BEST they have not even the conventional product.

Update3: Who renamed this thread from FXCM price lag slippage to Broker price lag slippage? FIXED! Thanks TWEE

Update 4: let's spice up the story with this video I think that it's better than screenshots.

Update5: FXCM kicked me from Active trader after these article

Update 6: FXCM have a minimum of two raw distinct price feed under active trader plateform!

Update 7: my final statement about issue recommand using active trader BUT under trade station 2


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