Hey , I had an order pending to market the Eur/USD over the weekend. As soon as I opened my account now, I discovered that the price had crossed over my desired price that should have implemented the order, but did not. I have attached a screenshot. This has occurred to me in the past and they all say is that there was not enough liquidity. Fine, but I have also lost transactions in similar conditions. Therefore it seems like they find a means to have liquidity around when the trade goes against mepersonally, although not enough when it's in my favor!!
My issue is, how frequently do you guys contact the broker to dispute something like this? And in what situation would you open a case/audit within your brokers outfit?
Cheers
![]()